About Us
Your fast, efficient and reliable plumbers & electricians
Our mission is to become South Africa’s first choice for all electrical & plumbing services through earned reputation and respect. Our ethos and company motto is “Nothing Is Impossible” – and that certainly sums up our approach to helping our customers with electrical and plumbing related issues.
Draining away your plumbing problems; not your wallet!
We pride ourselves on providing efficient communication with our valued clients. We serve our clients needs across multiple trades, following this through with great scheduling and, tradies arriving when they are supposed to.
We strive for providing an ‘easy’ flow from phone call or email to job quote, through to completion and finally your invoice emailed through within two days of completion. We can confidently say that all our team, electricians, plumbers, gas fitters and management team take their work personally.
Our Experience
Over 15 Years in Industry
We believe we are only as good as the people we employ. Subsequently all of our staff are the best in their field and a permanent part of the Arctic Electrical & Plumbing family. We continuously upskill staff and invest in their training.
100% Customer Oriented
Nothing is Impossible
If you’re unused to contractors treating you like this, you’ll discover what an incredible difference it makes. We are always honest, upfront, and transparent, and we leave the important decisions to your preferences rather than trying to force products or services on you.
Professional Plumbing and Electrical Contractors
Arctic Plumbing & Electrical was founded on the core values of honoring our customers. We’re committed to offering fair prices and always providing cost estimates before we start any work. Our 15+ years of service to Pretoria has made us dedicated to the comfort and happiness of the community. If you’re looking for a heating, air conditioning, plumbing, and electrical contractor who prioritizes fairness and affordability, reach out to us today.
Homeowners are in charge of their own homes in Pretoria and no electrician or master plumber can change that. Just because a plumber or electrician tells you that you’ll need a repair or installation, doesn’t mean you have to say yes.
Our customers enjoy our service so much because we understand that principle, and we demonstrate it through our own approach that we’ve named "the consultative approach." We’re experts at what we do. This means that the ultimate decision of what happens to your home belongs to you.
We don’t want to make any decisions for you. It’s a simple concept—we give you our honest and expert opinion, we tell you how much it might cost, and we let you decide what option is right for you. Take a deep breath, you’re no longer at the behest of an amateur that’s just trying to make a buck off you.
Our Core Values
Growth & Knowledge: We strive to learn new & innovative ways through expanding our knowledge personally & professionally to serve our customers. We constantly uplifting & encouraging forward momentum in not only ourselves but everyone around us.
Teamwork: We are a group of diverse people who help one another play to his or her strength towards a common goal, vision to grow the company & offer the best customer service and products to the customer.
Passionately Committed: Our ability to push through a bad day and still provide honest, high quality products, customer service and healthy fun work environment because we love what we do.
Service Honoring the Golden Rule: We treat everyone better then how we want to be treated showing compassion and empathy. We back our products and services 100% by doing the right thing.
Integrity: We do the right thing even when no one is watching by holding ourselves to a higher standard, more than just being accountable, wanting to be held accountable.
Communication: Listen to understand and not to respond.